QUICKOM stacks up with features built for a better kind of customer success
Set up in minutes
No hardware. No contract. Just a beautiful decentralized solution you can use to start your call center anywhere in the world.
Customize ring rules
Automatically send calls/messages to pre-set destinations. Simply assign to specific members, or groups from your dashboard.
Scale without pain
Don't put progress on hold. Add new members, teams or routing rules on the fly with unlimited number of lines.
Track your progress
Get rid of the guesswork. Monitor customer service metrics using the built-in rating system to start making measurable improvements.
Simplify the setup so your teams can get up to speed sooner
Tailor-make your call flow
Add new members, or assign them to a designated group as you want.
Create QR code
Cuztomize how your customers can contact you, choose from one-time calling validity, expiration date or more.
Connect to customers
Share the QR code as contact and let your customers contact you for support just like you would with a toll-free number
Gain feedback from customers and scale up your business performance.
Be smart about your support
QUICKOM Analytics is intuitive, and it’s built with support agents in mind. Everything they need lives in a single, dynamic interface so it’s easy to be productive and manage customer interactions.
The app as devoted to your business as you are
QUICKOM Call Center is the perfect fit for remote teams or virtual offices, providing support agents with the ability to receive messages or calls on any device.
Reduce training from months to minutes with an easy-to-use interface your agents will appreciate.
Quick and easy setup
No technical consultants or complex gadgets required. A phone, a headset, and an internet connection are all it takes to start talking today.
Manage at ease
Keep track of all incoming calls, messages with notifications and a comprehensive history record.
Gain perspective into call metrics
Evaluate call center performance at a glance with the live activity feed. See important statistics like voice memos, rating, and use filter search to track individual productivity and team trends to see exactly how their talk time is translating into buying decisions.
Integrate with the services you already use
QUICKOM integrates with the most widely used cloud-based applications to optimize any platform, such as Telegram. This means your customers can expand the solutions they have at their disposal to engage with your customer service team more quickly and hassle-free.